Delivery Information

How Are Shipping Costs Determined

Shipping costs are determined by your item's size and weight, your selected shipping method, and your delivery address.

In your shopping cart, we show your estimated shipping cost, based on the lowest price shipping method available. If you select a different shipping method or live outside of the contiguous United States, your actual shipping cost may be higher.

Where Does Mardex LLC Ship?

• The 48 continental states
• Alaska and Hawaii are eligible only for Expedited shipping
• APO/FPO addresses are eligible for package delivery by the US Postal Service

When Will My Order Ship?

Each product on Mardextrade.com has an estimated processing time. Processing times vary based on how your item is being shipped and where it is being fulfilled. Your full delivery timeframe includes both processing time and the time your item is in transit.

Business days are Monday to Friday and do not include federal holidays within the United States.

What Shipping Methods Are Available?

Mardex LLC offers many fast and convenient shipping methods.

• Standard shipping, 2-5 business days
• Expedited shipping, 2 business days
• Express shipping, 1 business day

Please Note: If you select Express or Expedited shipping, your order must be received and credit must be approved by 2:00 p.m. EST, or it may not be processed until the next business day. You can view complete shipping options for your product in your shopping cart. The estimated delivery date for your order will be provided on the order review page prior to completing the order.

What If I Never Received My Order?

Occasionally packages may become lost in transit, delivered to an incorrect address, arrive in separate packages or left in a different location at your home.

If your order is past the estimated delivery date or has been marked as delivered but cannot be located, please contact Customer Service for assistance.